New-Tech Packaging has embarked on a journey to become ISO certified in 2012, pursuing ISO 9001 for design and manufacturing.
Our leaders at New-Tech believe in the importance of system-building. By addressing the systems that undergird our company, we set our employees up for success in their work.
Through the ISO (International Organization for Standardization) Certification Process, we thoroughly examine and document our quality systems.
The quality standards for ISO certification place an emphasis on customer satisfaction. Instead of just factoring in customer complaints and dissatisfaction as something to be expected, we are intentionally investing in systems and people, to ensure customer satisfaction.
“I am interested in practical, workable solutions, systems that translate into maximum quality for our customers,” Quality Assurance Director, Joel French, says.
We are currently working through a 10-step plan with Quality Systems Enhancement. Their expertise will help us make these systems the best they can be. Our expected date of completion is December 2012.
Our ISO Certification will make us very proud. New-Tech’s customers will have no doubt of the quality service they will receive when partnering with us!